Rkylin E-Commerce wins Tmall five-star service provider at the First Tmall Service Provider Expo.
In accordance with the Star Level Evaluation Criteria of Tmall Operation Service Provider, the five-star service providers must be equipped with large scale, complete organizational structure, large number of shops, having international brands, effective operation, high-quality service, multi-industry service, warehouse capacity, multiple languages, API interface technology, selling in cash. and cross-border service.
a. The total volume is more than RMB100 million Yuan within half a year
b. The growth rate of turnover is less than 30%
c. The average shop DSR is more than 4.8
d. Having more than 5 excellent shops
e.The rate of shop meeting standards is more than 50%
f. More than 10 merchants to be served
g. Multi-industry capability: Two industries and more
Brand BD Capability
a. The number of BD brands (additional bonus points)
b. 15 famous brands and more to be served
a.Complaint rate not more than 1.5%
b. Renewal rate not less than 40%
c. Satisfaction not less than 4.5
Development Potential (Calculation is conducted from many dimensions including company size, technology strength, language, and industry qualification, etc, which is specificially based on the following nine indexes)
a. Registered capital
b. Employee size
c. Office area
d. Warehouse space
e. API interface capability
f. Distribution capability
g. Foreign language ability
h. Import-export sources
i. Entering years
Being a member of Tmall operation service providers, RKYLIN Ecommerce has obtained several awards of Tmall and the Gold Taobao Partners for several times. "Taobao Partner" assessment prioritizes service level of providers in each industry. Rigorous specific evaluation data standard for star-level service provider standard will make comprehensive evaluation on many aspects such as service power of the operational servicing merchants themselves, brand BD capability, service evaluation and development potential, etc. For example, star-level service providers is required to get a total turnover of more than RMB 100 million Yuan within half a year and service over 15 famous brands, even distribution capability, office area and foreign language will be assessed.
At the First Tmall Service Provider Conference, Tmall Service Elite Provider Association was officially established. RKYLIN Ecommerce as the TP representative was invited to go up onto the platform to unveil the ceremony.
RKYLIN Ecommerce, as a leader of Chinese Ecommerce integrated service, strives to create top online shopping experience for consumers, provides first-class ecommerce service to enterprises, and make internet available for transforming traditional enterprises. RKYLIN Ecommerce has pooled many service-oriented intellectuals with richest working experience in China, including elites from areas like ecommerce operation, visual design, marketing promotion, customer service, order processing, warehouse logistics and other fields. In addition, RKYLIN Ecommerce has provided service for nearly 100 international and domestic renowned brands, covering costume, infant & mom products, 3C, FMCG, beauty makeup, jewelry, durable goods and many other industries with a turnover of online shopping created for clients as nearly RMB 6 billion Yuan. As a five-star service provider of Tmall, RKYLIN Ecommerce has been awarded with honorary items including the Golden Taobao partner, Golden White Award, Golden Mouse for many times due to its excellent performance.